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Rewards

How do I receive rewards in Poffi's Factory?

Once you've successfully completed the game, you'll see a "Claim Reward" button before the game closes. Just click on it and follow the steps to receive your reward. For more details, check out our Quick Guide here:

Quick Guide

What factors influence the reward value?

The value of your reward mainly depends on the price of the Factory. Generally, Factories with higher prices will result in larger rewards.

How can I track my rewards?

To keep track of your rewards, check out the Transaction History tab. It gives you a detailed overview of all your earnings and transactions. In the game, just go to Menu > Account > Transactions to see all the details!

Will my rewards be added to my account right away?

For your first completed game, you'll need to verify your identity and provide your bank and address information. This step is important for us to process your rewards. Once everything is set up, money will be sent to your provided bank account.

I've completed the product, but I haven't received my reward. What should I

1. Verify Your Account: Make sure your account verification is fully completed. You can check the status of your verification in the Factory menu. This step is especially important if it's your first game. 2. Check Your Information: Double-check that all your banking and address details are accurate. This helps us process your reward quickly. You can review and update your information by going to Menu > Account > Bank & Address. If your verification is complete, your information is accurate, and you're still waiting for your reward, please reach out to our Support Team here:

Contact Support

How often can I expect rewards for my products?

The frequency of your rewards depends on how active you are and how efficiently you create your products. Generally, the more engaged and successful you are, the more regularly you'll receive rewards. Keep up the great work!

Can I use my rewards for in-game purchases or upgrades?

At the moment, rewards are sent directly to you and can't be used for in-game purchases or upgrades.

What happens if I experience delays in receiving my rewards?

If you experience any delays with your rewards, please reach out to our Support Team here:

Contact Support

What are the payout options?

You can receive your reward directly to your personal bank account.